Auto Repair Accountability Act

Section 1: Purpose

The purpose of this Act is to ensure transparency and accountability in the automotive repair industry, protecting consumers from unfair practices and ensuring that repairs are effective and necessary.

Section 2: Definitions

• Mechanic: Any individual or entity engaged in the business of repairing, maintaining, or servicing motor vehicles.
• Repair: Any service performed on a vehicle intended to fix, maintain, or enhance its functionality.
• Customer: Any individual or entity who owns or operates a vehicle and seeks repair services.

Section 3: Prohibited Practices

1. Charge for Ineffective Repairs: No mechanic shall charge a customer for any repair that does not effectively address the vehicle’s reported issue.
2. Removal of Unnecessary Parts: Any parts installed during a repair that do not contribute to fixing the vehicle must be removed at the mechanic’s expense.
3. Related Work Only: Customers shall only be held accountable for work and parts directly related to the resolution of the specific issue reported.

Section 4: Mechanic and Company Accountability

1. Fines for Violations: Mechanics found to be in violation of this Act shall be subject to fines not exceeding $5,000 for each violation.
2. Company Liability: If a mechanic is employed by a company, both the mechanic and the company shall be jointly liable for violations of this Act. Companies may face fines up to $25,000 for repeated violations, as well as potential suspension or revocation of their business license.

Section 5: Customer Rights

1. Right to a Detailed Estimate: Customers are entitled to a written estimate that clearly outlines the work to be performed and the associated costs before any repairs are undertaken.
2. Right to Dispute Charges: Customers have the right to dispute any charges for work performed that does not resolve the vehicle’s issues.

Section 6: Enforcement

1. Regulatory Authority: The Department of Consumer Protection shall be responsible for enforcing this Act, investigating complaints, and imposing fines.
2. Complaint Process: Customers may file complaints with the Department regarding violations of this Act, which shall be investigated within 30 days of receipt.

Section 7: Effective Date

This Act shall take effect six months after its passage to allow mechanics and companies time to adjust their practices and procedures.

Notes

• This framework is designed to promote ethical practices in automotive repair while protecting consumers from unnecessary costs and ineffective repairs.
• The regulatory authority will develop specific guidelines and a reporting mechanism to ensure effective implementation.